Your personal information is important to us just as it is to you, so we take extreme measures to keep it safe and secured. All information we get from you is stored in my personal home office. We do not use your information unless the product you ordered is the subject of communication. No other person or organization will be allowed to view or have access to this.
Contact Information -
You can contact us through email at firstname.lastname@example.org or if you feel the need to talk directly to me, you may call between the hours of 8 AM and 3 PM CST Monday - Friday. My phone number is listed on the website for your convenience. We are open to hearing from you.
We thank you for visiting with us at Handmade-Baby-Quilts and we appreciate your time. Your purchase is what keeps me making more baby quilts. Some of the items we make are donated to various organizations and individuals, therefore, your purchase is most appreciated.
Payment Options -
We accept payments through PayPal, Cash or Business Checks only. A PayPal payment will be the most readily way to receive your purchase. If you live in the Starkville, Ms area, your purchased item can be picked up locally with no waiting. Business checks are received by mail and will take several days to clear before your purchase is shipped.
How to Order -
When you have your selection made, you can click on the PayPal Add to Cart button. This will take you to the order page and there you can fill out the information needed to complete your order. If you are ordering your item as a gift, please let me know. Your order will be shipped out when the payment is confirmed.
Business Check -
Your purchase paid with a business check will need to be cleared through the bank before your purchase can be shipped to you. Keep in mind, the mail takes several days for it to be delivered, then several more days going through the bank's system. Fill out the order form and specify "Business Check" as your form of payment. You will then be directed to the address for mailing.
The cost of shipping varies from place to place. We try and find the best possible, lowest cost shipping available. There are a few options available. We only ship items in the Continental US.
USPS Priority Mail takes about 3-5 days to deliver - $11.00
UPS Delivery takes 1-2 days to deliver - $15.00
If you feel you need to return your purchased item, please contact us first. Also, please fill out in detail the reason. Your return request MUST be made within 7 days from delivery. The item you are returning must be in the original package it was delivered to you in. If the original package was damaged during shipment, please repackage the remains of the original package along with your item. That would help us when making a shipment to consider the way it is handled by the shippers.
Your purchase will be enclosed in a clear plastic bag before I ship it out to keep it free from any dust or damage. This bag will be in a clean shipping box.
Once we receive the item, we will send you a confirmation email with the refund information. A refund can only be given based on the original method of payment. If you paid with PayPal, your refund will go through PayPal. If you paid in cash in my local area, your refund will be given back in the form of a money order. If you paid with a business check, your refund will be with a money order. The cost of shipping will NOT be refunded, only the purchase price of the item you paid for.